Order management: Expedite and enhance
Through Ariba Network, you can implement end-to-end automation of your order management processes to more efficiently and effectively collaborate with your customers on orders, change orders, confirmations, cancellations, and advance shipping notices.
Your customers can send you purchase orders through Ariba Network and they'll be displayed in your account as soon as SAP Ariba receives them. Then you can use your account to send order confirmations and ship notices, even if you've never sent those documents over Ariba Network before.
This way, taking advantage of centralized and streamlined order management communication via your consolidated collaboration dashboard, you can tell your customers you received their orders and then notify them when you ship the products they've ordered. Customers today rely on such timely information.
To learn more about better order management on Ariba Network, spend a little time with these two resources:
- Working with purchase orders: A printable start-guide that covers everything you need to know in detail, from searching purchase orders to troubleshooting unexpected problems. (Download)
- Handling purchase orders: A short video that demonstrates how to manually view your purchase orders and submit order confirmations and ship notices. (Watch)